Refund & Return Policy

At Oravyn Nature, customer satisfaction is important to us. Due to the nature of our products, we have established the following policy to ensure product safety, hygiene, and quality.

Returns

For hygiene and safety reasons, we do not accept returns of any product that has been opened, used, or tampered with.

As our products are personal care and cosmetic items, opened products cannot be resold or reused.

Refund Eligibility

Refunds or replacements may be provided if:

• The wrong product was received.
• The product arrived damaged.
• The product arrived defective.
• The order was not delivered due to an error on our part.

To request assistance, please contact us within 7 days of receiving your order and provide clear photos of the product and packaging.

Non-Refundable Situations

We do not offer refunds or returns for:

• Opened or used products.
• Change of mind purchases.
• Incorrect orders placed by the customer.
• Dissatisfaction based on personal preference after use.
• Products damaged due to misuse or improper storage.

Shipping Costs

Shipping charges are non-refundable.

If a refund is approved, only the product purchase price will be refunded unless the error was caused by Oravyn Nature.

Contact

For support regarding your order, please contact us through our website contact form or official support email.